Our Web Design Process

Define - Design - Develop - Deliver.
Even the most creative processes need a little structure.

We design and develop great websites but they’re not just eye-catching, they’re intelligent and dynamic with a full understanding of the user experience. Working with a creative design agency can often feel like a mystery – you talk about a project and out the other side come some ideas and an end product. We have worked hard to put a process in place that helps to explain how we work and produce creative design ideas.


Every client is different, every solution is different and every sector is different, so we have to make sure we understand you, your business and what you want to achieve. This is the most important part of the process where we will ask you to complete a short design questionnaire. This helps us to fully understand what you want so we can start designing on the right track.

We always take into consideration current design trends and what we know works well from a marketing perspective. This stage is all about understanding what you want so we can use our design and marketing experience to give you the results that work.

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Once the brief and a plan are in place we then begin to bring your idea to life. Through extensive research and our many years of creative experience we will come up with ideas to solve your problem. With our minds firmly in creative mode, our first stop is pen and paper, (even when designing websites!) which allows us to quickly generate and develop ideas.

We offer unlimited revisions at no extra cost to ensure we leave you with a design you love. Once the final design is approved, any future design changes will incur an additional charge.


Once the final design is agreed we will build your website. This involves developing the design to work across a variety of different devices and screen sizes. All our websites are fully responsive, meaning it can be viewed across mobile and tablet devices as well as laptop and desktops without compromising on quality.

At this stage you will also need to supply the copy for every page. If you require an E-commerce website and do not require us to manage your site in the future, we will show you how to add categories and products to ensure you’re fully in control.

Web design
Launch website


A great idea is nothing without great delivery; we always work hard to make sure your project is delivered on time and on budget. Be it the handover of a project or a walk-though, we take the time to make sure we have met all the goals and objectives we set down in the define stage of the process.

For a lot of clients this is where our job working with you really starts. We are here to support you as much or as little as you require and if you need any updates that you cannot or don’t want to do through the CMS we offer a Website maintenance service from only £49 a month which includes 24/7 care with website fixes, security backups and hosting support.

We also offer SEO services where we try and make your website rank better for agreed phrases in Google. As your business grows or changes we are on hand when you need us.

Why good website design and development is so important?

Web design is the process of creating and designing a website, typically with the goal of making it visually appealing, user-friendly, and effective at achieving its intended purpose.

This can involve a wide range of activities, including planning and strategising, creating and organising content, designing layouts, graphics, coding and testing the website. Web designers often work closely with web developers, who are responsible for implementing the technical aspects of a website, such as its functionality and performance. Together, web designers and developers strive to create websites that are visually appealing, easy to navigate, and meet the needs and expectations of their users.

Our web development team are on hand for all your website design requirements. It is hugely important to have a good, fast and functional website to ensure your customers stay with you and don’t disappear to a competitor. As part of our development and design process we ensure all our websites are fully responsive to work on laptops, tablets and phones as well as ensuring fast load times and high quality and professional designs.

Have a project for us?
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07592 609476